Shipping policy

At Oz Durag, we understand how important it is for you to receive your orders promptly and efficiently. We offer shipping to Australia, New Zealand, and internationally, ensuring that no matter where you are, you can enjoy our products. Below are our shipping guidelines to help you understand our delivery process.

Shipping to Australia

  • Delivery Timeframe: We aim to deliver your order within 2-6 business days. This timeframe allows us to ensure that your package is handled with care and arrives in perfect condition.
  • Shipping Method: Orders shipped within Australia are sent through reputable courier services to offer you a seamless delivery experience.

Shipping to New Zealand

  • Delivery Timeframe: For our customers in New Zealand, please allow 5-10 business days for your order to arrive. We strive to ensure that despite the distance, your order reaches you in a timely manner.
  • Shipping Method: Orders are dispatched using trusted international courier services, designed to make your delivery process as smooth as possible.

International Shipping

  • Delivery Timeframe: For international orders outside of Australia and New Zealand, please allow 10-20 business days for delivery. We appreciate your patience as your order makes its way across the globe.
  • Shipping Method: International orders are shipped using reliable global shipping partners to ensure your order is delivered securely.

General Information

  • Please note that the delivery timeframes mentioned are estimates and can vary due to factors outside of our control, such as customs delays or extreme weather conditions.
  • All orders are processed and shipped during regular business hours, Monday through Friday, excluding holidays. Processing time can take up to 72 hours to be fulfilled.
  • Once your order is dispatched, you will receive a shipping confirmation email with a tracking number, allowing you to monitor your order's journey to your doorstep.

Thank you for choosing Oz Durag for your durag needs. We're dedicated to providing you with quality products and a smooth, efficient shipping experience. If you have any questions about your order's shipping and delivery, please do not hesitate to contact our customer service team.